Terms of participation: Advent Calendar 2026

1. Organiser

The giveaway is run by 21energy GmbH, Wilhelm-Greil-Straße 21, 6020 Innsbruck, Austria, FN 592242 w, Regional Court Innsbruck ("21energy"). Questions: support@21energy.com.

2. Period

The Advent Calendar runs from 1 to 24 December 2026. A door opens every day at 00:00 Vienna time. You can enter for that door until 23:59 the same day.

3. Who can enter

Individuals aged 18 or over who live in a country 21energy delivers to. Employees of 21energy, their relatives and anyone involved in running the giveaway can't take part.

4. How to enter

  • Open the day's door at 21energy.com/pages/adventskalender, enter your email address and accept these terms.
  • Entering is free. It doesn't depend on a purchase, and buying something doesn't improve your chances.
  • One entry per person per door. Using several email addresses, or variations of one address, for the same person is not allowed.
  • Signing up for the newsletter is optional. It doesn't affect your chances.

5. Your 10% code

Every entry gets a personal 10% discount code by email. It is valid until 23:59 Vienna time the following day, can be used once and can't be combined with other discount codes. It can't be paid out in cash.

6. Prizes and draw

  • Every door hides a prize, shown once the door opens. The number of winners is shown on each door.
  • The draw takes place shortly after midnight on the day after each door. A computer picks the winners at random from all valid entries for that door.
  • Each person can win only one prize across the whole Advent Calendar. Past winners may keep entering and still get the 10% code, but are left out of later draws.
  • If a door has fewer eligible entries than prizes, the remaining prizes are not awarded.

7. Notification and delivery

  • Winners are notified by email at the address they entered with. The link in that email is where you enter your delivery address.
  • You have 14 days from the notification to do so. After that the prize expires and is not drawn again.
  • Shipping is free for you. For deliveries outside the EU, customs duties or import taxes may apply, which the winner pays.
  • Prizes can't be paid out in cash, exchanged or transferred to someone else.

8. Exclusion

21energy may exclude entries that break these terms, for example false details, several addresses for one person or automated entries. A prize can then also be withdrawn afterwards.

9. Ending early

21energy may change or end the giveaway early for good reason, for example technical problems or manipulation.

10. Privacy

For the giveaway we store your email address, your language, the time you gave your consent and your IP address. We use this data only to run the giveaway, send you the 10% code, notify winners and detect abuse. To ship a prize we also need your delivery address.

Entries without a confirmed newsletter sign-up are deleted after the giveaway ends, by 31 January 2027 at the latest. Winners' data is kept as long as needed for delivery and legal retention duties. If you confirmed the newsletter, our privacy policy applies to that, and you can unsubscribe at any time.

More on this and on your rights is in our privacy policy.

11. Other

The giveaway is not connected to, sponsored or run by Instagram, Facebook, Google or any other platform. Austrian law applies.